MBA Project on Employee Retention Strategy in BPO Industry

This is MBA project on "employee retention strategy in BPO industry" and this project is undertaken to understand the various strategic initiatives adopted by different companies towards the retention of their employees; with an ultimate objective of analyzing the retention practices that are adopted by a BPO Company. This project contains surveys done to understand what BPO Companies are doing towards the retention of their employees. You can also Subscribe to FINAL YEAR PROJECT'S by Email for more such projects and seminar.

The task overview encompasses the aim, rationale, and methodology adopted for the survey of the employee retention. In this project brief profile of the BPO companies has also been covered and study of BPO sector has been done. The companies Vision, Mission, Values, and Beliefs are also mentioned in this report.


Having recognized that human assets are the most effective true differentiator that an organization has, the retention of these precious assets has become an area of major concern for every company. Be it any degree of the commercial enterprise cycle or economic situation; top performers, strategic personnel and everything of the personnel’ cargo who're able to take the organization to the formidable heights, are continually the point of interest of interest for their employees.

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Effective employee retention is a systematic effort by employers to create and create an environment that encourages current employees to remain employed by having policies and practices in place that address their different needs. A strong retention strategy becomes a powerful recruitment tool.

Retention of employees is vital to the long-term health and success of any company. It is a known fact that retaining your best employees ensures customer satisfaction, increased product sales, happy colleagues and reporting staff, effective succession planning and deeply imbedded organizational knowledge and learning.


This report on "employee retention strategy in BPO industry" covers research methodology, the benefit of employee retention, fact & findings, recommendation & suggestions, and conclusion. Please use this report for your reference only.


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