Oct 10, 2012

Customer Satisfaction In Pondicherry Co-Operative Milk

This MBA project on "Customer Satisfaction in the Pondicherry Co-operative milk Producer’s Union” has been done in The Pondicherry Co-operative Milk Producer Union Ltd. This project study starts with an Company’s profile and also the need for study, review of literature and objectives are set out for the study. Research methodology, Data analysis & Interpretation, Findings and Suggestions of the study follow. You can also Subscribe to FINAL YEAR PROJECT'S by Email for more such projects and seminar.

mba project on Customer Satisfaction

Main objective of this project are to find out the satisfaction level of customer towards ponlait, to identify the customer expectation, to recognize the relationship between the customer and company, to find the customer attitude towards milk in ponlait etc. Some of the tools used in Customer Satisfaction analysis are regarding to:
1. Percentage Method.
2. Chi-Square Method.

Author:- S.Devanathan


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