This is
MBA summer project report on effectiveness of grievance handling mechanism. This study focuses on
Effectiveness of Grievance Handling Mechanism at Lucas-TVS Limited. Grievance is any kind of dissatisfaction with regard to pay, promotion, suspension, working condition etc. The grievance mechanism ensures a fair and just treatment of employee’s concerns and prompt resolution of grievances without discrimination, coercion, restraint or reprisal against any employee who may submit or be involved in a grievance.
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The aim of the study is to find whether the grievance handling mechanism ensures that employee’s problems are recognized and appropriately reviewed in a prompt and timely manner. The grievance mechanism acts as a foundation for a harmonious and healthy relationship between employee and employer.
Author:-R.Gayathri
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