This is a good MBA Project Report On Service Quality Management And Client Profiling Submitted To Lovely Professional University in Partial fulfillment of the requirements for the award of degree of Master of Business Administration . This Project was done as a summer Project. The main objective of the research project was to know the satisfaction level of the preferred customers of HDFC Bank and to profile of the preferred customers according the format provided by the organization.
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This project report is divided into many section and as always start with the introduction. It also focus light on History of banking, Organizational structure of banks, Landmarks in Indian banking industry, History of HDFC bank and many other thing with conclusion and reference at last. You will find this report very informative. Use it for your reference and study.
Author:- Haziq Mushtaq
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